Topic: Why are most manuals so lacking in information?
I have just purchsed a Parrot Mini Smart and can totally understand why companies have online user guides
(hay I have a HD Desire HD and that's about 350 pages so x that by users and good bye a whole load of trees to end up sitting in a corner -
yes it makes a lot of sense.)
So when it came to download the above guide for the Parrot I was absolutely appauled at the LACK of information provided.
To be fair this is often the trend these days and its a most annoying one and quite frankly all a bit slack!
Little bit like the new trends of Q & A where the only questions that companies ask is the one they want to answer (meh bit facile)
Ok I am a bit of a perfectionist (actually a lot of a ), I work in the people buisness and have probably higher expectations than most however there is no excuse for such a poor piece of instructive communication. The guide left me feeling a pit peaved to say the least. I finally worked it all out but this lack of details will give your new customers a pretty unpleasent experience right at the time when it should be exciting.
Is it too difficult to do step by step step by step instructions?
This is supposed to be a quality product not some plasti fantastic from alpa centauri
Just feed back guys so you can improve. Happy to write one for you for a nominal consultancy fee haha
Aussie Parrot (pssst just having a squawrk!)